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COVID-19 Travel Update

Last updated: March 15, 2020

Our dedicated team at Gateways International Tailor-made Tours is closely monitoring the COVID-19 virus as it evolves around the world. We currently work with over 40 destinations and confirm we are receiving constant updates about policy changes. We are cooperating with our partners to review each of our passenger’s unique circumstances and provide guidance and a plan. We care deeply about the safety of each and every one of our passengers. 

Canadian Passengers

Before departure, all Canadian travellers should register their trip abroad regardless of emergency. For those who have not yet done so and have upcoming travel plans, please do so here.

For Canadians who are currently at destination and finding it increasingly difficult to get home due to flight cancellations, please ensure you have requested Emergency Assistance Abroad.

Your travel agent may be able to work with us to help change your flight itinerary.

If you are unable to reach your travel agent and require assistance, please submit your request here.

For further details on the COVID-19 virus, please review the following links:

Travel.gc.ca – Travel Advisories
https://travel.gc.ca/travelling/advisories

Canadian Government Travel Advise
https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/latest-travel-health-advice.html

CDC – Center for Disease
https://www.cdc.gov/coronavirus/2019-ncov/travelers/faqs.html

WHO – World Health Organization
https://www.who.int/emergencies/diseases/novel-coronavirus-2019/travel-advice

We thank you for your patience as we all work through this unprecedented situation. We know we will all come out of this stronger and wiser, continuing to exude our passion for travel to our valued passengers and trusted travel agents. 

TESTIMONIAL OF THE DAY

On her recent trip to Italy:

"Just wanted to thank you again for your assistance – back to reality today but we had the MOST outstanding vacation!!!! The hotel in Tuscany was by far the best place I’ve ever seen and the customer service is second to none. I highly recommend to anyone this property!"

Laurie G., ON