On her client's custom itinerary in Peru:
"Thank you very much, you did a great job!! I wanted to share her comments with you!!"
(We) were blown away by the beauty of Machu Picchu and the friendliness of everyone we met in Peru. The hotels you selected for us were outstanding! Beautiful properties, great food, amazing staff, etc. My only regret is that we didn’t have more time to enjoy even more of what they had to offer! Staying at The Belmond Sanctuary, literally steps away from the entrance to MP, was so special. Seth and I were having cocktails in the courtyard with its incredible view of the mountains and must have said “I can’t believe we’re here” about 100 times!
We had regrettably little time to spend on our trip and (Gateways) maximized every minute of it. They worked incredibly hard to make everything run smoothly. We didn’t have to worry about a thing. Thank you so much for putting all of this together! - Seth and Sara
On her client's recent custom itinerary in Peru:
"Mr. G. highly praised Gateway’s services at destination throughout the trip but especially the day before their return. Their daughter had lost her passport on the bus coming back from Machu Picchu and that evening when they returned to their hotel in Cusco, the passport was waiting for them at the hotel. They were really impressed. He now only wants to travel with Gateways on any future FIT trips."
On her client's recent custom Honeymoon in Iceland:
"I just spoke to my honeymoon clients, who booked their Iceland honeymoon trip with Gateways. They had an absolutely amazing time and could not say enough good things about the Gateways experience. From the ipad GPS to the hotels, everything was perfect for them. The entire trip was stress free and enjoyable. They would definitely book a future Gateways package and highly recommend it to anyone."
On their custom tour of Italy:
"Had a fantastic time in Italy. It was sunny and 30 degrees every day, not a speck of rain. All of the regions were so different from each other and we enjoyed them all. Sestri Levanti was BEAUTIFUL! It felt like a beach resort. Anyway, all went well and we had a fabulous time. Thanks for looking after this for us. We are already starting to think about our next adventure."
Travel agent comments on her client's custom tour of Morocco & Russia:
"They enjoyed Morocco and everything went well...the desert excursion was great and so were the hotels that they stayed at. Thank you so much for arranging this tour and for keeping my clients happy."
On their custom tour of South America:
"Overall, everything was handled smoothly and the tours met all our expectations. We have highly recommended your company to several friends who have inquired about the trip. Thank you for a remarkable holiday."
On their custom tour of Portugal & London:
"The trip was AMAZING! We couldn’t have asked for more, such a great experience that we will remember forever! I have already recommended your company to one of my customers who will be planning a Europe trip soon."
On their custom tour of Peru, Ecuador & the Galapagos:
"We had an amazing time. Everywhere we went was a new surprise!! We even managed to hike up to the Inca Gate at Lake Titikaka (with a few breathing stops!). The Galapagos were quite different from expectations, they are new (-ish) volcanic rock and have virtually no growth apart from a few scrub trees. The birds are not in the least afraid, and just watched us walk by. Everything went well."
On their custom tour of Colombia:
"We had such an incredible vacation, our guides and drivers were “top notch” and we were able to experience so many different activities in such a short time. Colombia is such a beautiful country, the people are friendly and we felt safe throughout the entire trip. Please pass along our thanks to your contacts at Gateways International."
On her client's custom tour of South America:
"They have nothing but GREAT comments about the services that you provided for them: the guides; the hotels; the wheelchair arrangements & the flights were all first rate. Thanks for continuing to provide a superior service for our clients."
On their tour of Peru, Incas/Ecuador & the Galapagos:
"A dream trip, exceeding all expectations. A custom itinerary involving nine flights, train, vehicles, cruise, guides, drivers, tours, hotels, world class fine dining; too much to list. Professionally arranged, seamlessly executed, by an organization that has all the right connections to have given us the experience of a lifetime. If you are planning a vacation to South America, you could not do better!"
On their custom tour of Italy:
"The trip was absolutely incredible! A trip of a lifetime!
Thanks so much for everything you did in getting us organized. We had no issues with any hotel, transfer, train etc...which made for a very stress-free trip. The hotel selections were really nice and fit exactly what we were looking for. It was nice knowing that we had a contact in Italy to call should anything come up, but there was no need for that. Everything went as planned without any hiccups!
Its hard to say what we liked best, but I think Crystal and I both probably favor Sorrento slightly. It was great being so close to the water the whole time and sunsets there were beautiful. The hotel had a great roof-top pool with an amazing view, and they were very helpful in booking a couple of boat tours we went on. I think staying in Tuscany was a pretty close second, though. Obviously it comes with much different scenery, but Villa il Poggiale was unbelievable. It was such an amazing place and the whole staff made us feel right at home during our 4 nights there. I know my parents would love to spend a few nights there the next time they visit Italy. Such amazing food and wine there too! We also managed to get amazing luck while in Venice, because we were visiting during the Redentore Festival. On our last night in Italy, they had a 40-minute fireworks display just off the Grand Canal...what a sendoff!
Thanks again for all your help in organizing the trip. We had such an amazing time! All the hotels, transfers, flights etc. were great, but all the little details along the way made it such an incredible experience. Now to save up for the next one!"
On her passenger's tour of Southern France:
"I just wanted to send a little note to say thank you again for all of your work on [the] trip to the South of France. We got a chance to talk in detail about their trip today and they were just so happy with everything! She said it was such an emotional trip for her, something she had been dreaming of for years and it fulfilled all her expectations. Lourdes especially was so special. She had great things to say about the accommodations."
On their tour of South America:
"We got back last week from our wonderful trip to Buenos Aires, the Amazon River on the Aqua Amazon and our Finch Bay week in the Galapagos and wish to thank you for making all the arrangements for us. Everything went very well and it was nice to be greeted by such knowledgeable people in each of our destinations. Not only did they provide the transportation that we needed and appreciated, but they were able to give us useful information on the places we were visiting. We would not hesitate to use Gateway International for future travel plans.
Again many thanks."
On their trip to Costa Rica:
"We have all arrived back to our routines. Our family of 12 had a great time. Your services everywhere, right from our late arrival in San Jose to our departure at Barcelo to go to the airport in Liberia were outstanding. Everyone was on time if not early and we got communication on one of the buses about about a change in pick up times. This was just super planning.
Every guide/driver was full of knowledge of the area and able to make us aware of various native wildlife and species of flora and fauna . Our family is into all that. Everyone accommodated all of us. I and my husband were unable to do a couple of things. That was not a problem, we were kept intrigued by everything around us. Each staff throughout all venues were professional and courteous. Drivers were exceptional. Even know the best places to stop.
Our accommodations were "awesome" as the grandkids said so there you have it . It was great . We will recommend Gateways for an awesome job.
On their trip to Italy:
"The trip was excellent. Everything was smooth as silk and we were in good hands the entire time. Absolutely zero surprises. The tours really made the trip for me/us- we all learned a ton and we had some much needed downtime. The car rental was perfect sandwiched in between bigger city experiences. Our 9 years old favourite was Villa Loggio – probably Jeff’s too. I really loved Florence and the history. Would love to go back to Milan and shop ;))
It was all great. Kudos to you and your team- very professional and I’d highly recommend!!"
On her passenger's custom arrangements in Istanbul:
"I just wanted you to know...they had a fantastic time in Istanbul. Their guide was excellent and all of the arrangements were perfect. Thank you so much for your assistance. It is such a good feeling when your guests come home so happy with their trip. I just wanted to share that with you."
On her passenger's custom itinerary:
"I just wanted to let you know that the clients are back and they had a wonderful time. They asked me to thank you for arranging everything so perfectly!!!"
On her passenger's custom itinerary to Peru:
"I just wanted you to know that Mr. and Mrs. Woodburn have returned from Peru and all the arrangements were perfect. They enjoyed their stay at Inkaterra and the Nazca Tour. All the flight bookings worked out too!!! I would also add that April was terrific!! She was very professional and extremely helpful. Thanks for your help."
On their tour of Spain:
"We were very pleased with our accommodations, tours, etc. Spain exceeded our expectations!! "
Comments to their travel agent on their honeymoon in Costa Rica:
"We just wanted to say thank you SO much for helping us plan our honeymoon - we had the trip of a lifetime and we didn't have to worry about anything!! All of the resorts were beautiful and we really got to relax and enjoy the beautiful country that Costa Rica is!"
On their trip to South America:
Just wanted to let you know how much we enjoyed our South American holiday. Everything that you had arranged worked out as planned. Thank you for making it happen.
On their trip to Costa Rica:
"The trip was fabulous. everything we hoped for and quite a treat. The family says they would not have changed a thing."
On their itinerary to Spain:
"We've had the best trip ever - you booked a fabulous itinerary for us - Jim says this is the best trip we've ever had! All our guides have been first rate and all the places we have seen have been amazing , including the hotels you booked. Everything was wonderful - all the guides were so informative and considerate of Jim's walking difficulty - these people could not have been nicer. Thanks so much for everything."
On her trip to Brazil:
"Just wanted to let you know everything on the trip was AMAZING, everything that you had set up for us was beyond what we had hoped, hotels were beautiful and perfect locations, all the tour guides were AWESOME! Just wanted to say thanks so much for everything you did for us...I really appreciated all the hard work you put in!"
On their tailor-made tour of Peru, Ecuador and the Galapagos:
"[My] clients just came back from your tour and they can't say enough about how great it was. From the accommodation to the tour guides to how smoothly everything went...all in all they can't say enough about Gateways! Yay!"
On their tailor-made itinerary to Greece & Turkey:
"Just wanted to let you know we had a great trip. All the arrangements and flights and transfers went off without a hitch. Amazing! 10 flights and no problems. Turkey was amazing and our guide was terrific and very knowledgeable. Greece was...very busy but beautiful and great food."
On their tailor-made itinerary to Peru:
"Peru was AMAZING!! We loved it! The trip was indeed quite enjoyable and incident free! Great combo! Thank you so much for all of your efforts and suggestions - it's a trip we will remember forever!"
On their tailor-made itinerary to Iceland:
"I just wanted to send you a quick note to let you know that my clients 'The Haightons' had a fantastic trip to Iceland. They called it their dream vacation and said every day was incredible. Thank you for making me look good! :)"
On her client's itinerary to Turkey:
"They absolutely loved everything about the tour. Were treated exceptional. She raved about how great the tour and guides were. 5* accommodations!!! All of the documentation was put together so well. They noticed others on the tour did not have the same experience… eg the American women were a bit lost in what the itinerary entailed. I thank you once again for everything and will certainly book through you again."
On their tailor-made itinerary to Costa Rica:
"The trip was incredible. Gateways did an incredible job and made our journey exceed all of our expectations. Guide and driver, especially, were the best imaginable. So, a good time was had by all. Thanks for arranging this for us!"
On their tailor-made tour of Italy and France:
"Gateways International did an amazing job with the tours and the accommodation. Everyone was where they said they were going to be, when they said they were going to be there :) It was a very stress free vacation."
On her passenger's custom itinerary in Italy:
"All worked out perfectly with Mr. Berger, I was in touch with him this morning...he is very happy!!! Thank you so much, Gateways is amazing and he and I are so impressed with the service he received."
Marla (Travel Agent)
On their tailor-made itinerary of Argentina and Chile:
"We had a wonderful experience in terms of the staff in South America being on time to pick us up and drop us off. There were no delays and everything ran smoothly. Our stay at the winery in Chile was the highlight of our trip. The rooms were beautiful. The food was amazing and included wine pairings at lunch and dinner. The option to do a day trip was wonderful, this allowed us to try horseback riding and was the best part of the honeymoon. Overall we experienced 5 star service everywhere we went. We would highly recommend this trip!"