On her passenger's tour of Southern France:

"I just wanted to send a little note to say thank you again for all of your work on [the] trip to the South of France.  We got a chance to talk in detail about their trip today and they were just so happy with everything!  She said it was such an emotional trip for her, something she had been dreaming of for years and it fulfilled all her expectations.  Lourdes especially was so special.  She had great things to say about the accommodations."